The ad clearly states the conditions of the lease. Even with clear cut deal breakers, we have people insisting to see the property that have 3 children, we stated one. Two dogs, we stated one small animal. We also stated the deposits and fees.
That said, it amazes me the complaints people raise before they even know if they qualify. Complain about having to get rid of one of their two dogs because they can't afford the deposit on two. HELLO!! The ad states ONE small pet AND it's not my problem you can't afford the deposit on the second because the house is not large enough to support two dogs and the destruction they bring (been there, dealing with the results).
I could go on, I will not. The point is business is business. I have allowed my emotions to lead the way in the past, much to my peril. The task at hand is to remain calm, courteous and firm with people. Tell those that do not meet the guidelines, no, without qualifying myself.
Fantasizing freedom from emotional decisions in business while remaining kind. I can, do, have an aggressive nature. It is like wrestling a wild horse to keep that under control. I cannot live the life I fantasize and be aggressive or unfair with people. I don't have a problem being fair, it's that balance between fair, and being unwise or aggressive.
Fortunately for us, we do not need to be aggressive because we have enough viable candidates to choose from without compromising. we have the luxury of letting complainers and manipulators, step down. No fuss no muss. Simply no, sorry, you do not meet the parameters we are willing to accept.
Ahh, that feels better. Perspective was what I needed. To live the life I fantasize, it is paramount to look in the mirror and ask myself, what can I do to calm the situation, then do it. How far are you willing to go to improve your impulses?